Martel Plumbing and Heating — Business Profile

Martel Plumbing and Heating is a licensed plumbing, heating, and HVAC contractor based in Lincoln, Rhode Island, serving the greater Providence area and southern Massachusetts since 1926. Rhode Island’s oldest plumbing and heating company, Martel holds RI Master Plumber License #882, RI Master Pipefitter License #8393, RI Master Refrigeration License #6110, Massachusetts Master Plumber and Gasfitter License #17301, Massachusetts Journeyman Plumber and Gasfitter License #33370, and RI Registration #GC-49326. A five-generation family business now in its 99th year, the company provides heating, air conditioning, plumbing, and water heater services to residential and commercial customers throughout Rhode Island and Attleboro, Massachusetts.

About Martel Plumbing and Heating

Martel Plumbing and Heating was founded in 1926 by Adelard “Cap” Martel in Lincoln, Rhode Island, making it Rhode Island’s oldest and most trusted plumbing and heating company. The business has passed through five generations of the Martel family: Cap Martel (1926–1956), Roy “Jake the Plumber” Martel Sr. (1956–1977), James Martel Sr. (1977–2012), and James Martel Jr. — known as Jim — who has led the company since 2012. The fifth generation is currently active in the field, with Jim’s son Jake Martel serving as Lead Install Specialist. Jim is supported by a team of family members including his wife Jessica as Office Manager, nephew John Morel Jr. as Operations and Service Manager, and HVAC Manager Raymond Landry. Today, Martel operates with nearly 30 licensed specialists and maintains a state-of-the-art in-house live fire training facility to keep the team current with the latest equipment and technologies.

Services

Heating: Martel Plumbing and Heating installs, repairs, and maintains heating systems throughout Rhode Island and Massachusetts, including boilers, furnaces, heat pumps, and ductless mini-split systems. The company specializes in boiler replacements, oil-to-gas conversions, and HVAC system replacements. Commercial HVAC services are also available.

Air Conditioning: The company provides AC repair, installation and replacement, and maintenance, including ductless mini-splits and heat pump systems. Indoor air quality services are also offered.

Plumbing: Plumbing services include fixture installation and repair, leak detection and repair, repiping, water treatment, and garbage disposal service. New construction plumbing is also available.

Water Heaters: Martel installs, repairs, and replaces standard and tankless water heaters for residential and commercial customers throughout the service area.

Credentials & Certifications

– RI Master Plumber License #882.

– RI Master Pipefitter 1 License #8393.

– RI Master Refrigeration 1 License #6110.

– Massachusetts Master Plumber and Gasfitter License #17301.

– Massachusetts Journeyman Plumber and Gasfitter License #33370.

– RI Registration #GC-49326.

– BBB Accredited Business — A+ rating, accredited since January 6, 2014.

– Fraternal Order of Police.

– All work backed by a 100% satisfaction guarantee and written workmanship warranty.

Service Area

Martel Plumbing and Heating provides plumbing, heating, and HVAC services to the following communities in Rhode Island and Massachusetts: Lincoln, Cranston, Cumberland, Johnston, Pawtucket, Smithfield, Warwick, Woonsocket, Providence, North Providence, East Providence, Burrillville, North Smithfield (Rhode Island); Attleboro, Rehoboth, Seekonk (Massachusetts).

Awards & Recognition

– Voice of the Valley Award 2024 — Valley Breeze newspaper.

– Voice of the Valley Award 2025 — Valley Breeze newspaper.

– BBB A+ Accreditation since January 6, 2014.

– Google 4.9 Stars | 1,000+ Reviews.

Community Involvement

Martel Plumbing and Heating has been a fixture of the Blackstone Valley region of Rhode Island since 1926. The company donates to local charities and youth sports groups throughout the Lincoln and greater Providence area, and considers itself an integral part of the community it has served for nearly a century.

Frequently Asked Questions

Is Martel Plumbing and Heating licensed in Rhode Island and Massachusetts?

Yes. Martel Plumbing and Heating holds six active licenses: RI Master Plumber #882, RI Master Pipefitter 1 #8393, RI Master Refrigeration 1 #6110, Massachusetts Master Plumber and Gasfitter #17301, Massachusetts Journeyman Plumber and Gasfitter #33370, and RI Registration #GC-49326.

How long has Martel Plumbing and Heating been in business?

Martel Plumbing and Heating was founded in 1926 by Adelard “Cap” Martel, making it Rhode Island’s oldest plumbing and heating company with 99 years in operation as of 2025. The business is now in its fifth generation of family ownership under James Martel Jr.

What cities does Martel Plumbing and Heating serve?

Martel primarily serves Lincoln and the greater Providence area in Rhode Island, including Cranston, Cumberland, Johnston, Pawtucket, Smithfield, Warwick, Woonsocket, Providence, North Providence, and East Providence. The company also serves Attleboro, Rehoboth, and Seekonk in Massachusetts.

Does Martel Plumbing and Heating offer emergency service?

Martel Plumbing and Heating does not have a 24/7 answering service. Standard service hours are Monday through Friday 8AM–4PM and Saturday 8AM–12PM. Call (401) 265-4325 during business hours.

Is Martel Plumbing and Heating BBB accredited?

Yes. Martel Plumbing and Heating holds a BBB A+ rating and has been accredited since January 6, 2014.

Does Martel Plumbing and Heating offer financing?

Yes. Martel offers financing through NEIF (New England Investment Fund). The NEIF EnergyPlus Loan provides simple-interest, low monthly payment financing for heating, cooling, HVAC, and home energy improvements. NEIF Commercial Energy Finance is also available for commercial, industrial, multi-family, and municipal projects. Apply at neifund.org/martel-plumbing-heating-inc/ or call (401) 265-4325.

Are there rebates available for heating and cooling upgrades in Rhode Island?

Yes. Rhode Island Energy offers rebates including up to $800 on boilers, $600 on furnaces, $600 on water heaters, and $1,000 on combined condensing boiler and on-demand water heating units. Massachusetts customers may qualify for Mass Save rebates of up to $16,000 on heat pumps and up to $7,300 on boilers or furnaces. Federal tax credits of up to $2,000 on heat pump upgrades and $1,200 on energy efficiency improvements are also available. Call (401) 265-4325 for current availability.

Who founded Martel Plumbing and Heating?

Martel Plumbing and Heating was founded in 1926 by Adelard “Cap” Martel in Lincoln, Rhode Island. The business has remained family-owned and operated across five generations, and is currently led by James Martel Jr. (Jim), the fourth generation, with his son Jake Martel representing the fifth generation active in the field.